Partner Technology & Operations Manager

Locations UK-LONDON
Posted Date 12 hours ago(2/24/2021 9:55 AM)
Brand
ViacomCBS Networks International
Function
Digital

Who We Are!

ViacomCBS Networks International,(VCNI) a unit of ViacomCBS Inc., is comprised of many of the world's most iconic consumer brands. Its portfolio includes Network 10, Channel 5, Telefe, Viacom 18, ViacomCBS International Studios, Nickelodeon, MTV, Comedy Central, BET, Paramount Network and Pluto TV among others. In addition to offering innovative streaming services and digital video products, we provide powerful capabilities in production, distribution and advertising solutions for partners on five continents and across more than 180 countries.

Who You Are!

There are lots of people here doing all sorts of jobs and we believe that having all kinds of people from all kinds of backgrounds, makes this a great place to work! We work hard but in a fun environment and seek to nurture the best possible, inclusive environment. If you're passionate about working with diverse teams, leading by example and simply being you at work, this is the place for you!

Overview

What is the role

The Partner Technology and Operations Manager will play a key role as the lead role in our partnership operations function, working closely with all our UK-based digital OTT partners. In this role, the Partner Technology and Operations Manager will be closely involved in tracking and running the partnership / platform / device pipeline, will lead daily operational tasks that drive operational efficiency for our streaming partners, and will spearhead the management of our streaming products with partners, troubleshooting releases as needed. They will work closely with the VP Partner Engagement and Business Development – UK Streaming and other essential team members to address priority partnership issues, while working on projects sought to streamline operations and processes that help drive partnership performance. The Partner Technology and Operations Manager is expected to lead all streaming-related launches, and be involved with a varying range of projects, and will be expected to interact and handle relationships with cross-functional teams both externally and internally.

Responsibilities

  • Support the launch of all UK streaming services and the day-to-day technical & operations management needs across our highly visible digital OTT partners
  • Support the wider product, content and operations teams with project management and troubleshooting partner services
  • Develop and iterate on UK-specific operational specs and documentation based upon changing processes
  • Conduct regular product audits across various platforms for consistency
  • Conduct regular tracking and communication of partner developments
  • Develop business insights and recommendations to support the VCNI UK streaming partnership strategy and operational decision making
  • Lead key cross-functional partner / tech / ops projects
  • Lead forecasting and long-range planning process for the partnership technology and operations function of VCNI UK streaming
  • Influence non-VCNI UK product development teams (i.e. Pluto US product tech & ops, VCBS US product tech & ops, Sky Media ad ops) to inform partner strategy and feature prioritization for UK

Wider organisation

  • Adopt the ‘One ViacomCBS’ approach and encourage collaboration and team working
  • Be an ambassador for all VCNI channels, internally and externally
  • Adopt and promote the ViacomCBS values and support a culture of inclusion

What skills do you need

  • Demonstrated experience in a client/external facing partner and operations management role within a media company or digital MVPD(s) or OTT SVOD service(s), project management, and relevant post-production or interactive roles
  • Previous experience working on streaming content; either in a programming or distribution function
  • A proven strong understanding of the digital linear streaming, SVOD, VOD space
  • Strong proficiency in MS office applications, especially Power Point and Excel
  • Experience with tracking and project management tools
  • Strong communication and organization skills - verbal, written, and presentation
  • Strong attention to detail and the ability to multitask is a necessity

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